Harassment by UAE bank recovery agents

 

If you are facing Harassment by UAE bank recovery agents or for that matter any of the GCC countries, this is for you. You could be from India, Philippines, Pakistan or any other part of the world. But if you have an unpaid liability in Uae or anywhere else in the GCC you could be a victim of Harassment by UAE bank recovery agents.

If you are going through this type of harassment go through the below blog and if you still have any queries to questions you can book your first complimentary consultation by clicking here. 

 

 

• Process of Harassment by UAE bank recovery agents

Lets  go through the life cycle of an unpaid credit card or loan from UAE or GCC. Once you have have defaulted between 6-8 months you will receive automated communication from the banks themselves. This will most likely be a reminder to pay your dues. It will specify the dates and due amounts. In most situations the customer will revert or respond explaining their situation. 

This is when the bank decides whether to give your account to a third party in the UAE. Depending on whether you confirm if you are in UAE or outside of UAE. If they are not sure of your location the account is given to a third party in UAE itself. This process basically outsources the work of calling and emailing you to pressurize you into making a payment. After this point your account will simply keep passing from once agency too another.These can be call centers to legal agencies to debt collection units. 

• Cost.

The banks will not incur more cost on a non performing asset. As a result these agencies work on a commission structure they get paid only if you pay to the bank. So, if you make any payment to the bank and a portion of that goes to these third party agencies. 

This simply means it does not cost the banks a single penny to have you harassed till you don’t repay. Having said that there are instances where even after paying people get calls and mails. This is primarily because these third party agencies have not done their job honestly.

When dealing with these third parties you have to make sure of the below points.

1. Any and all information is confirmed by the bank.
2. Any transfers requested are not to any other account.
3. They have a physical office in your city.
4. They have an authorisation from the bank. You have all the right to reques for this letter form this third party.
5. Make sure you have all contact details of all individuals that are corresponding with you. 

 

• Legality 

Legally they are not allowed to collect any money from you. Most countries including India, Philippines and Pakistan have laws that make it illegal to collect and remit funds outside the country. .

In Jan 2022 The Central Bank of the United Arab Emirates made it illegal to visit any defaulter either in UAE or outside. According to the central bank collection agents need to ask permission before visiting the customer. This implies even your home country. The third parties cannot visit you either in your house or your work without checking with you. 

They are not allowed to call you more than 3 times a week. Also they are not allowed to follow up or call your family, friends or acquaintances. Click here to see the article for Indian high court ruling against such practices. 

The only legal course of action the banks have is to file a civil case against you in UAE. after which if the court passes a judgment of over 6 months jail time they can ask the respective country for help. This is applicable on cases where the outstanding is in tens of millions. 

The recovery agents and banks use this as an intimidation tactic to threaten the defaulter into a payment. The threats include 

• Interpol case filling.
• Court case in your home country.
• Attaching assets in your home country.
• You might get jail time in your home country.
• International flying ban or putting you on a No-Fly list.
• Skimming your salary from your job in your home country. 

 

None of these above statements have any truth to them, these are only intimidation tactics and empty threats that these third parties use to make you pay. they are all different ways of  harassment by UAE bank recovery agents

 

• Consequences.

The following are consequences that can really happen.

• Criminal case in UAE
• Civil Case in UAE
• Travel or Immigration ban in UAE
• Travel ban or Immigration Ban all over GCC

Apart from these above-mentioned consequences there is nothing that can happen to a defaulter of UAE banks or that of banks in GCC. 

 

• What are your options and how to avoid Harassment by UAE bank recovery agents.

You can simply stop entertaining these third party agencies. Their harassment will continue as long as you continue to entertain them.

Avoid traveling through the GCC. This includes transit flights as well.

Do not upload any personal information or contact information online.

Do not explain yourself or any issues to these third parties once you are in your home country. 

 

Once you are able and ready to pay the liability you can simply reach out to us and we will negotiate on your behalf with the bank. Thereby removing all the middle men and third parties that are eating into your discount. We will try and get the banks to an amount that is within your comfort zone to close the account. If any query simply book your first complimentary consultation by clicking here.